Terms of service

 

OVERVIEW

 

This website is operated by Sviwa Creation. Throughout the site, the terms “we”, “us”, and “our” refer to Sviwa Creation.

Sviwa Creation offers this website — including all information, tools, and services available from this site — to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.


By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, and content contributors.


Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Our online store is hosted on Shopify Inc., which provides us the e-commerce platform that enables us to sell our products and services to you.

 

 

 

SECTION 1 – ONLINE STORE TERMS

 


By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

You must not transmit any viruses or malicious code.

Any breach of these Terms will result in immediate termination of your access to our Services.

 

 

 

SECTION 2 – GENERAL CONDITIONS

 


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.

Credit card information is always encrypted during transmission via secure networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Headings used in this agreement are for convenience only and do not limit or affect these Terms.

 

 

 

SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION

 


We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material on this site is for general information only and should not be relied upon as the sole basis for making decisions.

We may modify the contents of this site at any time without obligation to update any information.

 

 

 

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

 


Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) without prior notice.

We are not liable for any modification, price change, suspension, or discontinuation of the Service.

 

 

 

SECTION 5 – PRODUCTS OR SERVICES

 


All our jewellery products are available exclusively online through www.sviwacreation.com.

These products may have limited quantities and are subject to return or exchange only under our Return & Refund Policy.


We make every effort to display product images and colors accurately. However, we cannot guarantee your screen’s display accuracy.

We reserve the right to limit sales of our products to any person or region and may do so on a case-by-case basis.

All product descriptions and prices are subject to change at any time without notice.

We also reserve the right to discontinue any product at any time.

 

 

 

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

 


We reserve the right to refuse or cancel any order at our sole discretion.

We may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed with the same account, card, or shipping address.


In such cases, we will attempt to notify you via the email or phone number provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information for all transactions at our store.


For details, please review our Return & Refund Policy.

 

 

 

SECTION 7 – PAYMENT TERMS

 


We accept payments through secure online gateways such as Razorpay or CCAvenue.

Cash on Delivery (COD) is available for limited pin codes only.

Call confirmation is mandatory before dispatching COD orders.

Our logistics team or courier partners will never ask for payment before delivery. Please avoid clicking on any payment links claiming to be from Sviwa Creation.

 

 

 

SECTION 8 – SHIPPING AND DELIVERY

 


We strive to process and dispatch orders promptly.

99% of prepaid orders are shipped within 24 hours, while COD orders are shipped the next working day after confirmation.

We use trusted courier partners such as DTDC, Delhivery, and Expressbees for nationwide delivery.

Estimated delivery time is 5–6 business days, depending on your location.

 

 

 

SECTION 9 – OPTIONAL TOOLS AND THIRD-PARTY LINKS

 


We may provide access to third-party tools “as is” without any warranties or endorsements.

We are not responsible for the content or accuracy of third-party websites linked from our site.

Please review third-party terms and policies before using their services.

 

 

 

SECTION 10 – USER COMMENTS AND FEEDBACK

 


By submitting ideas, suggestions, or feedback to us (through any channel), you grant us permission to use, edit, publish, or distribute them without restriction or compensation.

You agree that your submissions will not violate any third-party rights or contain unlawful or offensive material.

 

 

 

SECTION 11 – PERSONAL INFORMATION

 


Your submission of personal data through the store is governed by our Privacy Policy, available at:

https://sviwacreation.com/policies/privacy-policyAttachment.tiff

 

 

 

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

 


From time to time, information on our site may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability.

We reserve the right to correct these errors and update information at any time without prior notice.

 

 

 

SECTION 13 – PROHIBITED USES

 


You are prohibited from using the website or its content:

 

  • For unlawful purposes or activities;

  • To violate intellectual property rights;

  • To upload viruses or malicious code;

  • To collect personal information of others;

  • To harass, defame, or harm others;

  • To interfere with security features of the Service or website.

 


We reserve the right to terminate your access if you engage in any prohibited activities.

 

 

 

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 


We do not guarantee uninterrupted or error-free service.

All products and services are provided “as is” and “as available,” without warranties of any kind, express or implied.

In no case shall Sviwa Creation, its owners, employees, or affiliates be liable for any direct, indirect, or consequential damages arising from your use of our website or products.

 

 

 

SECTION 15 – INDEMNIFICATION

 


You agree to indemnify and hold Sviwa Creation harmless from any claims, liabilities, damages, or expenses (including legal fees) resulting from your violation of these Terms or your misuse of the Service.

 

 

 

SECTION 16 – SEVERABILITY

 


If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue to be valid and enforceable.

 

 

 

SECTION 17 – TERMINATION

 


These Terms remain effective unless terminated by either party.

You may terminate these Terms by ceasing to use our website.

If we believe you have violated any term, we may terminate access to our services immediately without prior notice.

 

 

 

SECTION 18 – ENTIRE AGREEMENT

 


These Terms and any policies posted by us constitute the entire agreement between you and Sviwa Creation, superseding prior agreements or communications.

 

 

 

SECTION 19 – GOVERNING LAW

 


These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in the courts of Surat, Gujarat.

 

 

 

SECTION 20 – CHANGES TO TERMS OF SERVICE

 


You can review the most current version of these Terms at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website.

Your continued use of the site after any changes constitutes acceptance of the revised Terms.

 

 

 

SECTION 21 – CONTACT INFORMATION

 


Questions about these Terms of Service should be sent to us at:

📧 sviwa.creation@gmail.com

🌐 https://sviwacreation.com